I was paying my Amex bill online (and changing my address, etc....the joys of moving). Anyway, I was checking the other services I could perform online. Lo and behold, I could check my credit score, nice service you might expect from my credit card company (who gets saddled with mucho costs should my identity be compromised.)
Anyways, I was very surprised to find out that Amex doesn't provide this free of charge...yes, its a service and it probably costs them money. But what are the aggregated costs when consumers have their identities stolen. Shouldn't credit card companies be most interested in educating and training their customers to pay attention to their credit scores and be vigilant against the many threats that surround us? If so, wouldn't one easy thing (that by the way would improve my brand loyalty immensely) be to offer my credit score free, and perhaps even print it on my statement?
It certainly would make me trust Amex more and not feel like they're just trying to gouge me for one more service.